Marketing is just as important as it has ever been, particularly with consumers doing more research than ever on the products and services they purchase. Therefore, it might come as a surprise that Tesla has been able to generate billions of dollars in revenue each quarter while having a marketing budget of $0.
With Tesla delivering more than 500,000 cars in 2023 alone, it is clear that Tesla has carved a sizeable niche in the auto market. Even though Tesla might not spend a lot of money on ads, this doesn’t mean they don’t market. After all, Tesla is one of the best-known auto manufacturers in the world, and in 2015, Tesla spent more than $58 million on marketing.
The point remains that Tesla spends significantly less money on marketing than most of its counterparts. How has Tesla managed to become a giant in the industry without spending an exorbitant amount of money on marketing?
An Inside Look at the Tesla Marketing Strategy
So, how exactly has Tesla been able to dominate the auto market? There are several important components of the Tesla marketing strategy, but the goal is to get satisfied customers to do the marketing on behalf of the company instead of Tesla speaking directly to potential customers. Tesla understands that people are more likely to trust other people instead of the brand itself.
The Power of a Referral Program
Instead of spending a lot of money on ads at an automotive digital marketing agency like automotive-marketing.com, Tesla has a referral program that encourages its customers to refer people to the company. Essentially, every time a current customer refers a new customer to Tesla, the current customer receives a credit for a new vehicle or a Tesla accessory. This encourages customers to spread the word about the quality of Tesla vehicles. The rewards match the luxury of a Tesla vehicle and are designed to appeal to its target market.
Even though it’s nice to get customers to do your marketing for you, Tesla also got a lot of free press out of this. Because of the referral program, Tesla got a lot of media coverage, encouraging even more promotion from Tesla owners while magnifying the company’s footprint in magazines, newspapers, and online. There is nothing quite like the allure of a free or discounted car.
A Focus on Sustainability
Sustainability is more important than it has ever been in the past, and customers care about what companies do with their dollars. Customers want to make sure that companies are not going to take their dollars and use it to harm the environment. One of the core components of Tesla’s mission is to accelerate the world’s transition to sustainable energy.
Therefore, Tesla is looking to sell to customers who care about the environment. By highlighting its commitment to environmental issues, Tesla attracts more customers. Tesla also sets out to exceed government sustainability standards, showcasing its commitment to a cleaner world.
Test Rides for the Media
Finally, there is a saying that the feel of the wheel will seal the deal. This is just as true in Teslas as it is in other vehicles. Tesla invited members of the press to test-drive vehicles, which would prompt them to write about it. Instead of paying for ad space or newspaper articles, Tesla invited reviews in exchange for test rides, yielding media coverage without having to pay for air time. Tesla has gotten positive reviews from a variety of news outlets, making this a core component of its marketing strategy while separating itself from the competition.
Lessons from the Tesla Marketing Strategy
In the end, Tesla has come to dominate the auto industry through a unique marketing strategy. There are several important lessons people can take away. These include:
- Word of Mouth Still Matters: Even though radio ads, TV commercials, and print ads can be effective, word of mouth still matters in the current environment. People care more about what other people have to say than the company itself. Tesla has proven this with its referral program.
- Be Simple: Tesla has a straightforward process for purchasing cars. If people have to go through a lengthy in-person purchasing process, they are less likely to follow through. By making the purchase process easy, Tesla has driven its vehicle sales.
- Actions Matter: Finally, actions matter more than words. With people caring about sustainability, Tesla has capitalized on this. Instead of simply saying the company is sustainable, Tesla has proven its commitment to its mission, driving its sales.
- Focus on improving the customer experience: Tesla has always focused on enhancing the customer experience by offering them the best services. People who visit Tesla to buy cars know that employees impress them with their dealership skills.
You will be surprised to know the ratings regarding customer support. They help their customers find the right choice by explaining everything in detail.
It is essential to provide the best services to people. It doesn’t matter what type of business you have. Without customers, you will not be able to grow. As Tesla focuses on its customers’ needs and preferences, its popularity increases faster than ever.
- Referral program: People always trust their family members and friends when choosing a company to buy products. That is why Tesla uses a referral program. They encourage their current customers to write their reviews and spread the word about them. In this way, they reach the targeted audience. Many businesses have also tried this strategy and gained good results.
- Paid advertising might not help every time: Some business owners think advertisements will help their company grow. However, it is not possible every time. Tesla doesn’t solely focus on paid advertisements. They believe that paid advertisements only work when you have a good reputation in the market. Every business should first build its importance in the market. For this, taking care of customers’ needs and preferences will help a lot. This technique is used by Tesla, and they have gained many customers in the past few years.
- Correct use of social media: Elon Musk has a significant following on almost all social media platforms. He uses it correctly and promotes his business as well. One needs to be active when promoting their business. Otherwise, only a few people will recognize you. With social media, business owners can also share their future ideas and the things that are related to their company goals. Elon Musk also does the same to impact people around him and grow his business. It is one of the marketing strategies that the company uses to improve its reputation.
Growing on social media takes time. However, if you keep posting relatable content, people will like to engage with you and come to know about your brand or company. Everyone starts from scratch, even Tesla also started with scratch but now it has become a worldwide famous company.
- Authenticity is necessary: Being authentic costs nothing and Tesla’s primary goal is to provide authentic information to their users. You might have seen Elon Musk’s tweets are always filled with humor along with authentic information. That is why people prefer reading them.
- Customer support services: As we mentioned before, Tesla focuses on providing the best experience to their customers. Their customer support services are up to the mark. If you also have a business, providing good customer support will benefit you in increasing your customers.
All businesses, including other car companies, can learn from the marketing strategy of Tesla. It isn’t necessary for companies to spend exorbitant amounts of money on ad space. With a straightforward, proven, and well-thought-out marketing strategy, companies can stay one step ahead of their competitors.
The Bottom Line
From the above information, you might have an idea of why Tesla’s marketing strategies work efficiently. It is not that challenging to implement in your business. But you have to be creative with them.